Established in 2014, Rokid a series C startup company that specializes in the research and product development of Mixed Reality and Artificial Intelligence. With its mission of “leave nobody behind”, Rokid provides the extreme user experience, superior products(AR Glass), consumer and enterprise solutions for development communities. Rokid has many fortune 500 customers in more than 70 countries and offices in California, US and China. We are expanding global footprint to setup regional offices and scaling up.
We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
You should be able to close sales and meet targets.
To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.
Inside Sales Specialist Responsibilities:
- Managing CRM Systems
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers’ needs and identifying sales opportunities.
- Answering potential customers’ questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Inside Sales Specialist Requirements:
- Bachelor degree is a must
- Previous experience in an outbound call center or a related sales position preferred.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.